FAQ

1. What are your products made of? Our products are made from high-quality, non-toxic epoxy resin, with various decorative elements such as pigments, metallic foils, beads, and sometimes natural elements.

2. Are your coasters heat-resistant? Our coasters are heat-resistant up to a certain temperature (around 120°F or 50°C). They are safe for use with warm mugs and glasses but should not be used with dishes straight from the oven or with open flames.

3. Do the products yellow over time? All epoxy resin can be susceptible to yellowing over an extended period, especially with prolonged exposure to UV light (from the sun) and high heat. We use a high-quality resin with UV inhibitors to significantly slow down this process and ensure your product's longevity. Storing your pieces away from direct sunlight will help maintain their clarity.

4. How do I care for and clean my resin products? Cleaning is simple! Gently wipe the surface with a soft, damp cloth and a mild, non-abrasive soap. Dry with a soft cloth. Avoid using harsh chemicals like alcohol or acetone, and do not use a dishwasher, as high heat can damage the resin.

5. Is the resin food-safe? Once fully cured, our resin is non-toxic and food-safe for incidental contact. However, our products are designed as coasters and decorative bases, not for direct food service.

6. Do you offer custom or personalized orders? Yes, we do! Please contact us directly with your request. We'd love to work with you to create a unique, one-of-a-kind piece.

7. Can I order in bulk? We offer our products in sets of 2 or 4, but for larger or wholesale orders, please contact us for special pricing and arrangements.